Monday, November 16, 2009

Relationship Management: A Pledge to a Totally Positive Approach.

If it is possible, as far as it depends on you, live at peace with everyone. Romans 12:18

“I will do only those things that are both good for the relationship and good for us, whether or not they return my goodwill.”

1. I will balance reason with emotion.

Even if they are acting only emotionally or with indifferent reason, I will balance emotions and reason.

2. I will work at understanding.

Even if they misunderstand me, I will try to understand them.

3. I will work at good communication.

Even if they are not listening, I will listen to them and talk to them on matters that affect them.

4. I will be trustworthy.

Even if they are trying to lie to me or deceive me, I will be trustworthy.

5. I will use persuasion rather than bullying or force.

Even if they are trying to bully me or force me, I will be open to persuasion and try to persuade them.

6. I will work at acceptance.

Even if they reject me and my concerns as unworthy of their consideration, I will accept them as worthy of my consideration, care about them, and be open to learning from them.

Adapted by Tony Redfern; Prepared by Ron Claassen; Adapted from Getting Together: Building Relationships that Get to Yes, by Roger Fisher and Scott Brown.

Tuesday, November 3, 2009

Breaking the ties that keep binding us in conflict . . .


“Eight Ways to Turn Disagreements into Feuds” By Ron Kraybill



1. “Easily the most potent tool for ensuring a life well-scarred by disputes is to develop and maintain a healthy fear of conflict.”

2. “If perchance you do get in a situation where you are discussing a conflict with the other party involved, be as vague as possible about the issues.”

3. “The third commandment of conflict maintenance is to assume that you know all the facts of the matter and that they (the facts) clearly indicate you are right.”

4. “An effective variation, particularly useful in those situations where a rather unassertive person is upset with you, is to announce that you will talk with anyone who wishes to discuss problems with you – then let it be known that your responsibility ends there.”

5. “Latch onto whatever evidence you can find – count on it, you’ll always be able to find some – showing that the main problem is the other party is jealous of you.”

6. “Judge the motivation of the other party on the basis of one or two mistakes on their part.”

7. “If all these conflict maintaining mechanisms fail and, despite your best efforts, you find yourself engaging in discussion with your opponent, approach resolution as a strictly win/lose situation.”

8. “Your last line of recourse, if somehow a proposal is brought to you that might resolve the dispute, is to respond that you are not in a position to negotiate.”

“There you have it folks. Master these principles in one dispute, and you will find it easier to get involved in others as well. Those interested in avoiding change and growth in personal relationships should find these principles particularly helpful. A few simmering disputes will in time differentiate bland souls with obvious scars. It’ll make them real characters!”

Tuesday, September 29, 2009

How to have a redemptive conversation

Relationship skills and emotional intelligence keep hitting the "must know" list for success. Also, our communities are defined as healthy based on how constructively we can dialogue with each other.

Could it be that our success and the health of our communities, families, marriages, and relationships boil down to how we talk with each other?

Here are the basic communication skills that give the greatest relationship return: Click here

Thursday, July 2, 2009

Redeeming Apology: Growing Redemptive Community


Restoring the Church, Meta•noia Ministries.

Restoring the Church offers you a collection of resources to . . .
reconcile conflict,
equip leaders, and
grow biblical community in your church for the glory of Jesus Christ.


Excellent articles on apology, brokenness, courage, integrity, and justice:

How to say, “I’m sorry,” and really mean it. The first in a series of four articles on authentic confession: http://www.restoringthechurch.org/resources/newsletter/archive/documents/41HowsayImSorry.pdf

The courage to say, “I was wrong.” Part two of four on How to say, “I’m sorry,” and really mean it: http://www.restoringthechurch.org/resources/newsletter/archive/documents/42CouragetosayImwrong.pdf

Integrity: considering others as the Other would. Part three of four on How to say, “I’m sorry,” and really mean it: http://www.restoringthechurch.org/resources/newsletter/archive/43IntegrityConfession_000.pdf.pdf

To act justly. The final of four articles on How to say, “I’m sorry,” and really mean it: http://www.restoringthechurch.org/resources/newsletter/archive/44JusticeConfession_000.pdf.pdf

Sunday, May 31, 2009

[Restorative] Street Justice

During the high school lunch break, a freshman decided to kick the backside of the Kingsburg First Baptist's marquee.

Long story short, he was caught, in the act, by the police. The police called the church office and our Youth Minister, Chris Miller walked down to the scene of the crime. A KPD officer called me on my cell and I stopped by the scene. (I mediate with juvenile offenders and their victims in the Kingsburg area.)

There in front of us was a clueless young man standing on the curb with two uniformed officers asking him questions as they jotted down notes. One of the officers asked me if I had any questions for the young man. I just asked the classic victim question, "Why?" To which he answered with the classic offender response, "I don't know." With a little more coaxing, he sheepishly said he had the idea that maybe he could create some new words on the sign by kicking it with his foot and knocking letters off the sign. [Maybe this was a new way to cite "footnotes." :-) Sorry.]

One of the officers implied that the church could press trespassing charges if we wanted. He also said that maybe the youth could do something to right the wrong - like replace the letters on the sign. We talked for a moment and it was mutually agreed that the young man would return after school and fix the sign. Chris Miller told the young man to come to the church office.

That afternoon, the "offender" came to the office just as he promised. Chris and the young man walked down to the sign, replaced the letters, and talked about what happened.

Pastor Chris pointed out the obvious. We are a product of our decisions, think before acting, and everyone has made poor decisions. But he also reminded the youth that he deserved a second chance and that he was not totally defined by this immature act.

The young man broke a law, but he also broke a relationship that needed mending. As a church, we are always looking for ways to give away the church to the community. Faithful church members serve the high-school students lunch. Our basketball court is available to the public - true, we have had to set some boundaries, but it is available. Students use our picnic tables and even the church's front steps as a place to eat lunch. All in all, there is an invitation to students from the church to use church property and all we ask for is respect. This agreement really is an unspoken "social contract" based on trust.

So, this freshman broke a trusting relationship with the church. Graciously, instead of punishing the child, the police and the church decided to give him an opportunity to make it right. This was an act of grace - a step of restorative "street justice" that placed a higher value on restoring the relationship than the law being broken.

This is a modest example of living in redemptive community.

Wednesday, February 11, 2009

The Power and Reality of Forgiveness


Having a forgiving spirit may be one of the most difficult character traits to live out. When one considers the atrocities humanity has experienced as a result of its own deeds, it may even sound reasonable to say that some injustices cannot be forgiven. But Christians are called to forgive just as God forgives. The following is a real life story of a bereaved mother who tells of how she was able to forgive because of her knowledge of God.

When it comes to being victimized, perhaps there is no greater loss than when a child is murdered. Marietta Jaeger’s seven-year-old daughter, Susie, was abducted while enjoying a family vacation and later murdered by her abductor. Jaeger (1998) writes of this experience in the book, Exploring Forgiveness, edited by Robert Enright and Joanna North. Jaeger’s chapter is entitled, “The Power and Reality of Forgiveness: Forgiving the Murderer of One’s Child.”

Jaeger’s initial response to her loss was rage and the strong desire for revenge, even to the point of wanting to kill the murderer with her own bare hands. Jaeger found another option of how to respond to her loss. She found she could respond to her daughter’s murder through her knowledge of what God is like and what God does. Without knowing the final outcome for Susie, Jaeger waited for months in the balance of uncertainty for Susie’s return or death. As she waited, Jaeger reflected on her moral training and reached for the “highest moral ground.” Jaeger writes, “I surrendered. I made a decision to forgive this person, whoever he was” (p. 11). Her decision was based on her theology. Jaeger writes the following thoughts about God and how her theology impacts her life and character.

I had reminded myself repeatedly . . .

. . . that, however I felt about the kidnapper, in God’s eyes he was just as precious as my little girl. I claim to believe in a God who is crazy about each of us, no matter who we are and what we’ve done, and I had to be unremitting to calling myself to that.

. . . that, even if he wasn’t behaving like one, this man was a son of God, and, as such, just by virtue of his membership in the human family, he had dignity and worth, which meant for me that I had to think and speak of him with respect and not use the derogatory terms that came so easily to mind as I went month after month without knowing where my little girl was.

. . . that, as a Christian, I am called to pray for my enemies, a category for which he certainly qualified. In the beginning, that was the last thing I felt like doing, but as I sought to desire his well-being authentically and sincerely, the easier it became to do so. I realized how important it was that he experience good fortune and affirmation – the love of God – in this life. If he still had Susie, I wanted him to be good to her, and if he didn’t have her, I wanted him to have the courage it would take to come forth and tell what had happened (p. 12).

As Jaeger reflects on her thoughts about God, she translates her theology to character, and then to skills, and finally to praxis. Her theology is evident when she says, “in God’s eyes he [the abductor] was just as precious as my little girl.” As a reflection of her theology, her character becomes visible, “and I had to be unremitting to calling myself to that.”

Her statement, “this man was a son of God, and, as such, just by virtue of his membership in the human family, he had dignity and worth,” evidences another example of Jaeger’s theology. She reflects on the impact of her theology when she writes, “which meant for me that I had to think and speak of him with respect and not use the derogatory terms that came so easily to mind as I went month after month without knowing where my little girl was.”

Notice how she even speaks of the skills that support her character as she reflects on her theology. She thinks and speaks of her daughter’s abductor with respect and not in derogatory terms. She prays for him. “I am called to pray for my enemies, a category for which he certainly qualified.”

She also comments on her new praxis, “In the beginning, that was the last thing I felt like doing [to pray for him], but as I sought to desire his well-being authentically and sincerely, the easier it became to do so.” Her praxis reflects her theology. “I realized how important it was that he experience good fortune and affirmation – the love of God – in this life.”

Jaeger was looking for justice, but not in the form of punishment. She wanted restoration. She wanted something that she saw in her God. Her theology proclaimed a reflection of God as “a God who seeks not to punish, destroy or put us to death, but a God who works unceasingly to help and heal us, rehabilitate and reconcile us, restore us to the richness and fullness of life for which we have been created” (p. 13). She offers a wonderful comment on character and praxis as she reflects on the the very nature of God. “This, now, was the justice I wanted for this man who had taken my little girl” (p. 13). Just as God is a God of justice, so be a people of justice, the kind of justice one would see in God.

At the end of Jaeger’s chapter she writes, “Though I would never have chosen it so, the first person to receive a gift of life from the death of my daughter . . . was me” (p. 14). The gift originates from her theology that empowers her to make forgiveness a part of her character. This character leads her to a praxis that ultimately frees her from the powers of what she calls the “death dealing spirits” of anger, hatred, resentment, bitterness and revenge that can destroy one’s very life (p. 14).

The power and reality of forgiveness, indeed!

Thursday, January 22, 2009

Redemption and Leadership


Ever consider how to choose a leader to bring back what was lost?

When considering redemptive leaders for a faith-community, I recommend, The Shepherd Leader, a book by Jim Van Yperen. The book is well written and presents a logical, original thesis that has gone under the radar of mainstream students of church leadership. I offer my comments on just one section, Chapter Two, entitled, How to Recognize Who Should Lead. This chapter is a resource I come back to many times as I meet with faith-communities who are trying to discern who should lead. If you read the chapter, it will change the way you think about authority and leadership qualifications in the church.

The logic path of the chapter is simple. Here's how I look at it:
(Calling + Gifting + Appointment) x Character = Spiritual Authority.

Calling is God saying, "Do this" - plain and simple.

Gifting is what God gives an individual to do the call from God.

Appointment is the affirmation of God's calling and gifting to a specific time, purpose, and place. Appointment comes through the church, the faith-community of Christ-followers.

When the above elements come together there is Spiritual Authority.
Spiritual Authority is rooted in God's grace and the empowering of the Holy Spirit. Therefore it requires a responsible and humble response on the part of the leader.

Character holds the whole leadership equation together. If Character is zero because of a lack of spiritual fruit, moral failure, or misconduct, the leader has zero Spiritual Authority. The leader could have the Calling, Gifting, and Appointment but without Character the leader forfeits Spiritual Authority - it all blows apart!

Spiritual Authority, therefore, is the convergence and expansion of everything listed before the equal sign. Spiritual Authority is not based on experience or knowledge, relationships, position, or a constitution. It is God's authority entrusted to a humble and responsible member of the faith-community of believers.

Why a redemptive leader? We need leaders with Spiritual Authority to lead our faith-communities out of bondage into freedom; to equip us to be the keepers and reminders of God's covenant; to balance our brokenness with courage, and integrity with justice; to bring back what was taken; to rob the house of darkness and bring us into the light; and to redeem who we are under the Lordship of Jesus Christ.

Wednesday, January 21, 2009

Redeeming Memories and Laughter

Zephaniah 3:17, "The LORD your God wins victory after victory and is always with you. He celebrates and sings because of you, and he will refresh your life with his love."

It's amazing how one thought leads to another.

This verse was included in a recent list of devotional verses given to me by a good friend. What is remarkable is that this verse was carried by my son, Scott, in his wallet. The verse was on one side of a card, and on the other side was this picture of a laughing and smiling Jesus.

In turn, this reminded me of a time when Scott came home from Immanuel High School excited about seeing a film about the life of Christ that showed Jesus laughing. Scott was relishing in the sight of a Jesus who laughed. "Dad, Jesus was laughing in this film! Isn't that cool?"

Soon, however, my thoughts reflected on the tragic loss of Scott in 1996 and how much the hurt still lingers with me. Once again, I turned my thoughts to thanking God for a Savior who wins victory after victory - even victory over death. Thanking God for rejoicing over Scott. Thinking of how Scott and Jesus are laughing in heaven!

Then I wondered what they would be laughing about? I thought about the time I took a bad fall from my mountain bike. It was very bad. I fell so hard I cracked my helmet. Scott was with me at the time. I remember him racing after me and yelling, "Dad, are you OK?

I looked at him through the dust and dirt still in the air and started laughing. Why? Because something that had the potential of really hurting me, wasn't that serious. In fact, we both started laughing!

I wonder if Scott and I will have that same type of laugh in heaven. Having gone through something so serious as our own death, I wonder if we end up just laughing about it. I wonder if they are laughing about that now.

I remember when Jesus went to the grave of a friend and "He wept." But then, he told his friend to "Come forth!" I love that - and I have to think that Jesus said that with a smile on his face, even through his tears of grief. Yes, I have to think that Jesus and Scott are laughing at death that has no sting, no victory, and is only described as a mere shadow. I can't wait to laugh with them! That will be refreshing!